Policies and Process
Policies and process creates consistency. When you contact us we’ll set an appointment to look at the landscape services you’re interested in. After the appointment we’ll give you a quote within 24 business hours. We’ll go over all packages and offers that apply to your quote. Projects or one time services are invoiced separately at the time of service.
Quotes: Service quotes will be created within 24 hours after the visit to your property. When the quote is approved and signed we’ll send you a schedule of services.
Scheduled Services: We send invoices on the 1st of every month for the current months services. Payments are due by the 5th. Invoices are sent via email. Invoices can be paid thru the invoice electronically by card, ACH electronic transfer or check by mail. We can keep your payment information on file for your convenience.
Payment example: January 1st invoices are sent out for January services. Payment is due by January 5th.
Projects: Projects require 50% down payment, then the remaining balance is paid when the project is complete.
Overdue Invoices: Services will pause until any outstanding invoices are paid.
Policies and Process questions? Contact Us!